• Email
    info@carelinkliving.com
  • Business hours
    Mon - Fri 10 AM - 6 PM
  • Location
    68 Lightermans Walk, London, SW18 1PS

Referrals

Assessment Process

CARELINK LIVING only accepts direct referrals from homeless organisations or Local Authority housing departments.

STEP 1: COMPLETE THE REFERRAL FORM ONLINE

 In order to make a referral to our services, referrers must complete our referral form HERE 

The referral will be assessed within two working days and the referring body/person will be notified.  

STEP 2: INTERVIEW AND VIEWING 

The client will then be contacted and an interview will be arranged to check eligibility for our service and to determine whether the client’s needs can be met by our service.
The client will be required to bring the following documents to the interview:  

  • Form of photo ID
  • Proof of National Insurance Number
  • Proof of benefits – last 3 months Universal Credit payment breakdown
  • Last 2 bank statements
  • Proof of income if working part-time – pay slips 

 During the interview, a further risk assessment will be carried out – this will help to reach a decision as to whether we can offer the applicant supported accommodation.   

STEP 3: DECISION 

A decision will be made within 24 hours from the interview by the service Team Leader, who will inform the applicant and referring agency of our decision.